I can’t rave enough about Joe Ward. He came out on a Saturday, found the problem and suggested we replace the furnace. Repairing it could not guarantee it would get us through the winter. A new furnace was ordered and put in the following Tuesday. With the sudden drop in temperature, it was great to not have to worry about the furnace shutting off on us again. Joe even helped shovel my way out of my driveway when I got stuck. I highly recommend Berkshire Heating & Cooling.