Excellent service, very fair price, came as planned. Joe was very respectful and careful to use proper social distancing during this hard time. He took care of EVERYTHING from purchase to pick up and removal. I will call him anytime!

Timely, professional and friendly with excellent work quality

Absolutely wonderful, Joe came through, all equipment was installed perfectly. Joe is very knowledgeable and skilled in the HVAC business. His price for the new A/C and furnace was very good. All work performed as discussed, left area neat and clean, old equipment taken away. I would definitely recommend Joe for all HVAC needs!

Fantastic service. The Ward team was thorough, professional, friendly and immediately solved our problem. Everything is running smoothly. I have used Berkshire Heating and Cooling a few times and they never fail. They are on time, courteous and easy to work with. I highly recommend to anyone looking for a trustworthy company.

He was excellent. His price was great. He came in and installed the new furnace and cleaned up. Furnace works great.

It was worry free, stress free and very quick! We have a huge Victorian and Joe And his guys were very knowledgeable and helped us get the most efficient system we could have for our property. I would recommend Ward H&C For any project. A+ Thanks again guys!

They were helpful and friendly. I was very happy with the service provided. He took the time to talk with me over the phone to try to correct my issue. He helped me identify the problem! I would not hesitate to recommend.

I would highly recommend this company. Very efficient and informative. Price is right, and work is very neat!

Joe was excellent!! When I called, he responded right away. Gave me tips to what may be the problem, then came out promptly like he said he would. Fixed the problem instantly and now he is our forever technician!! Thank you!

Great! Very quick response and very reasonable!

Excellent job. My air conditioner stopped working. The response time from my initial call was surprisingly quick considering the hot weather. My problem was diagnosed and it turned out that I needed a furnace. My furnace was installed the next day. I realize this is unusual, but thankfully I caught them at the right time. The workers were professional and friendly. They worked very hard for me and made sure the job was completed to my satisfaction. Answered all my questions with patience and sincerity. They made sure that the area was left clean. I was completely satisfied with all aspects of my job. I would recommend them with no hesitation. As a matter of fact, I told a friend about them the next day and they asked for their number. Thanks again gentlemen.

I can’t rave enough about Joe Ward. He came out on a Saturday, found the problem and suggested we replace the furnace. Repairing it could not guarantee it would get us through the winter. A new furnace was ordered and put in the following Tuesday. With the sudden drop in temperature, it was great to not have to worry about the furnace shutting off on us again. Joe even helped shovel my way out of my driveway when I got stuck. I highly recommend Berkshire Heating & Cooling.

Joe has helped us limp through the past few years with our old boiler. Last year he stripped it down and patched it in order to get us one extra year before replacement. They just replaced it last week as planned, and the new boiler is awesome. They ran into a few issues with our piping which was not unexpected, but all in all, we have a nice, toasty house at the price that was quoted, and a new boiler that should last us well into the future. Serious shoutout for 1) Calling us back any time we had a question. 2) Sticking to the schedule 3) Explaining the entire process and expectations in detail up front. 4) Getting us what we need without the hard upsell.